SHIPPING POLICY
Thank you for visiting and shopping at CL0XNYY! The following are the terms and conditions that constitute our Shipping Policy.
CL0XNYY has the right to amend this shipping policy at any time.
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ORDER FULFILLMENT
Fulfillment Time: 3-5 Business Days for Order Processing and Fulfillment
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DELIVERY TIMES
ENVELOPES UNTRACKED
Canada: 7-14 business days
United States: 7-21 business days
International: 7-21 business days
PACKAGES (USA TRACKED)
Canada: Oversized Stamp Mail (3-7 business days)
United States: Tracked Packet™ - USA (4-7 business days)
International: Small Packet™ - International Air (6-10 business days)
PACKAGES (TRACKED ALL)
Canada: Expedited Parcel™ (2-7 business days)
United States: Tracked Packet™ - USA (4-7 business days)
Tracked Packet™ - International (4-7 business days)
Business days are Monday-Friday; Holidays, Saturday and Sundays are not included.
NOTE: The above is an estimation from third party delivery services and does not include fulfilment time !!
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CUSTOMER RESPONSIBILITIES
It is the customer's responsibility to ensure that the order's shipping address is valid and correct. If any mistakes on the shipping address causes the package to Return To Sender, it is the customer's responsibility to pay additional shipping fees for the order to be reshipped.
MISPLACED OR LOST ORDERS (Excluding ENVELOPES UNTRACKED)
CL0XNYY is not responsible for missing or lost packages delivered through third party shipping services and therefore cannot offer to replace or refund for these orders. Always check with your local post office first to see if the package was misplaced. It is common for the package to arrive days after the delivery date. Unfortunately, Canada Post will not accept any claims if the package was scanned as "Delivered".
CL0XNYY is not responsible for any delays.
Important Notes: If there is a problem with your order directly caused by me, I will be more than happy to refund your order.